We want you to be completely satisfied with your purchase from Best IPTV Ireland. Please review our policy for requesting a refund.
Refund Eligibility Period
- 12-Hour Full Refund Window: You have a 12-hour eligibility period starting from the moment you complete your purchase to request a full refund. This short timeframe ensures you can test the service quality quickly.
How to Request a Refund
To request a refund, you must contact us within the 12-hour period and provide the following:
- Your Order Number.
- A clear reason for the refund request.
Please send your request to our customer support email: [email protected].
Refunds Requested After 12 Hours
- If your refund request is submitted after the 12-hour eligibility period has passed, a service charge of £8.99 will be applied. This charge covers the administrative and technical resources used to set up and initiate the service.
Processing and Final Decisions
- Processing Time: Once your refund is approved, it may take up to 7 business days to reflect in your original payment account. The exact timing depends on your bank or payment provider’s processing speed.
- Exceptional Cases: Refund requests made outside the initial 12 hours will be reviewed on a case-by-case basis. Please note that the £8.99 service charge will still apply in these situations.
- Final Decision: All decisions regarding refund requests are final and made by Best IPTV Ireland.
Policy Updates
We reserve the right to modify this refund policy at any time without prior notice. We encourage you to review it periodically,
Thank you for choosing Best IPTV Ireland. If you have any questions or require assistance, please contact us at [email protected].
